Refund policy

Refund & Return Policy

We want you to be satisfied with your purchase.

Return Eligibility

Items may be returned within 30 days of delivery if they are:

  • Unused

  • In original packaging

  • In resalable condition

  • Accompanied by proof of purchase

Non-Returnable Items

  • Glass items

  • Electrical components that have been used

  • Lamps

  • Sofas

Damaged or Incorrect Items

If you receive a damaged or incorrect item, contact us within 7 days of delivery with photos.

Refunds

After inspection:

  • Approved refunds are issued to the original payment method.

  • Processing usually takes 5–10 business days.

Return Shipping

  • Customers are responsible for return shipping unless the mistake was ours.

Festival Products – Final Sale & Refund Policy

All festival and seasonal products purchased from our store are considered Final Sale.

Due to the limited seasonal nature of these products, we do not offer refunds, returns, exchanges, or cancellations on festival-related items once the order has been placed.

Please Note:

  • All festival products are Final Purchase.

  • No refunds or returns will be accepted for change of mind, incorrect selection, or no longer needing the product.

  • Orders cannot be cancelled once they have been processed.

  • Customers are advised to carefully review the product description, size, color, quantity, and other details before placing an order.

Damaged or Incorrect Items

If you receive an item that is damaged, defective, or different from the item you ordered, please contact our customer support within 48 hours of delivery with clear photos/videos of the product and packaging. We will review the issue and, where applicable, provide an appropriate resolution.

By placing an order for a festival or seasonal product, you acknowledge and agree to this Final Sale Policy.

Thank you for understanding and shopping with us.